TERMS AND CONDITIONS

Terms and Conditions

Effective Date: February 3, 2024
Last Updated: May 13, 2025

1. Introduction

Welcome to QUBMENU, a service operated by S.C. QUBHQ S.R.L. ("Company," "we," "us," or "our"), a company registered in Romania with registered office at Luis Pasteur 28, Oradea, Bihor County, Romania, and VAT number RO47754744. The Company owns and manages https://qubmenu.com ("the Site"), a platform offering digital menu and digital invitation services under a Software-as-a-Service (SaaS) model.

These Terms and Conditions constitute a legally binding agreement between you ("user," "you," or "your") and the Company. By using our services, you agree to be bound by these Terms. If you do not agree, you must immediately stop using the services.

2. Description of Services

QUBMENU provides access to two types of workspaces:

• Digital Menus for restaurants, cafes, and hospitality venues.

• Digital Invitations for events such as weddings, conferences, or private gatherings.

Upon registration, users must choose the type of workspace. A demo environment is available by default for evaluation purposes, offering limited functionality without requiring payment.

To unlock full functionality, such as publishing a public menu or invitation via a link, accessing advanced features, and managing more than one item, you must activate a paid license. Licenses are available on a monthly or yearly basis, as specified on our pricing page at https://qubmenu.com/pricing.

3. Acceptance of Terms

By accessing or using our services in any manner—including but not limited to browsing the Site, creating an account, uploading content, or purchasing a subscription—you acknowledge that you have read, understood, and agreed to be legally bound by these Terms and our Privacy Policy.

4. Eligibility

You may only use the services if:

• You are at least 18 years old;

• You have the legal capacity to enter into a binding agreement;

• You are not prohibited from using the services under applicable law.

You must not allow any unauthorized person to access your account.

5. Account Registration and Security

To use most features of the platform, you must create an account. When registering:

• You must provide accurate, current, and complete information;

• You must keep your login credentials confidential;

• You are responsible for all activities that occur under your account;

• You must notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or delete accounts with false or misleading information.

6. Subscription Plans and Billing

Our pricing and subscription terms are publicly available at https://qubmenu.com/pricing. By subscribing, you:

• Agree to pay the applicable fees and VAT;

• Authorize us to charge your preferred payment method on a recurring basis;

• Are responsible for maintaining updated billing information;

• Understand that all purchases are final and non-refundable;

• May cancel your subscription from your account dashboard at any time. The cancellation becomes effective at the end of the current billing cycle.

7. Free Trial

We offer a free trial period of up to 1000 days with limited features. The free trial is designed to allow new users to evaluate the platform before making a purchase. We reserve the right to change the duration or terms of the free trial at our discretion.

8. Availability, Maintenance, and Downtime

While we strive to provide uninterrupted service, we:

• Do not guarantee 100% uptime;

• May perform routine or emergency maintenance;

• Are not liable for service interruptions of up to 48 hours, especially when caused by third-party providers such as Google Cloud, Cloudflare, or other dependencies.

9. License and Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, and software, is the property of QUBHQ S.R.L. or its licensors. We grant you a limited, non-transferable, non-exclusive, revocable license to use the services strictly for internal business purposes.

You must not:

• Copy, reproduce, distribute, or exploit any content without our written permission;

• Modify, reverse engineer, or disassemble any part of the platform;

• Use any content for commercial resale, sublicensing, or redistribution.

10. User-Generated Content and Uploaded Media

You may contribute content to the platform, including but not limited to text, media, product descriptions, and metadata ("User Content"). By doing so, you:

• Grant us a worldwide, irrevocable, royalty-free, perpetual license to use, modify, reproduce, and publish such content;

• Acknowledge that this includes content uploaded by you or by anyone you shared an upload link with (e.g., for uploading images or files);

• Represent that you own or have the legal rights to all submitted content;

• Agree that your content will not contain anything defamatory, obscene, illegal, or infringing on third-party rights.

We reserve the right (but are not obligated) to monitor, edit, or remove content at our discretion.

11. Nutritional Calculator Disclaimer

Our platform includes an automated nutritional calculator. The calculator estimates nutritional values based on standardized databases and input data (e.g., weights, ingredients). We:

• Do not guarantee the accuracy or completeness of the data provided;

• Are not liable for any legal or health issues arising from incorrect values;

• Recommend using the calculator as a reference only, not a certified medical or dietary tool.

12. Translation and AI Disclaimer

Certain features use AI to provide automated translations. By using them, you acknowledge:

• Translations are generated algorithmically and may contain errors or inappropriate language;

• We disclaim liability for any offensive or inaccurate translations;

• You remain responsible for final review and approval before publishing any translated content.

13. Privacy and Data Protection

Your data is collected, stored, and processed in accordance with the EU General Data Protection Regulation (GDPR) and Romania’s Law no. 190/2018. See our full Privacy Policy at https://qubmenu.com/privacy. Our data centers are located in Romania, Belgium, and Germany.

By using our platform, you consent to:

• Data transfer outside your country (where applicable);

• Collection of analytics and usage metrics to improve service functionality.

14. Prohibited Conduct

You may not use our services to:

• Engage in fraudulent, illegal, or deceptive practices;

• Upload malware or engage in cyberattacks;

• Harass, threaten, or defame any person or entity;

• Circumvent access controls or security measures;

• Extract, scrape, or repurpose platform data without written authorization;

• Upload offensive or unauthorized commercial content.

Violations may lead to immediate termination, legal action, and reporting to authorities.

15. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

• Loss of data, profits, or business;

• Service interruptions;

• Unauthorized access or third-party interference;

• Platform malfunctions due to external service providers.

Our maximum liability is limited to the amount paid by you to us in the three months preceding the claim.

16. Indemnification

You agree to indemnify and hold harmless S.C. QUBHQ S.R.L., its directors, affiliates, and employees from any claims or liabilities resulting from:

• Your violation of these Terms;

• Your uploaded content;

• Your misuse of the services;

• Your infringement of third-party rights.

17. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Romania, without regard to its conflict of laws rules. You agree to submit to the non-exclusive jurisdiction of the courts in Bihor County, Romania.

If you are a consumer based in the EU, you may also bring claims in your country of residence.

18. Dispute Resolution

We aim to resolve disputes amicably. If a dispute arises, please contact us first at legal@qubmenu.com. You may also use the European Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr

19. Amendments

We may revise these Terms at any time. Material changes will be notified via email or the platform interface. Your continued use of the service constitutes acceptance of the revised Terms.

20. Contact Information

S.C. QUBHQ S.R.L.
Luis Pasteur 28, Oradea, Bihor, Romania
Phone: +40 724 398 188
Email: contact@qubhq.com
Support: support@qubmenu.com